Q: How long does it take to receive my mirror? A: Standard orders ship within 7–10 business days. Custom designs may take a little longer depending on complexity. You’ll always get tracking info once your mirror is on the way.
Q: Do you accept custom orders? A: Absolutely — custom work is at the heart of Inked in Glass. Head over to our Custom Orders page to request your quote.
Q: Can I choose LED colors? A: Yes! Our mirrors include multicolor LED strips with a remote so you can change colors, brightness, and effects anytime.
Q: Do you offer local pickup? A: Yes, for customers in our area. Contact us directly for details and pickup scheduling.
Q: What is your return policy? A: Custom mirrors and digital downloads are final sale. For non-custom items, we accept returns within 14 days if the product arrives damaged or defective. See our Refund Policy page for details.
Q: Do the mirrors require any special installation? A: No special tools are required. Each framed mirror is ready to hang. If you have a custom request (like mounting hardware), let us know at checkout.
Q: Can I use the digital downloads for engraving on my own machine? A: Yes, our SVG/PNG packs are laser-ready. You may use them for personal and small business projects, but resale of the digital files themselves is not permitted.
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